We are unable to process new/renewal applications until further notice.

Metro's intention is to extend the duration of the ticket MCard holders have bought. If a ticket had not been used in the period, any unused value can be used when things get back to normal. Clearly, they don’t know when this will be and they are working to establish the administrative and technical processes to do this. They ask that card users bear with them. Further information will follow in due course.

Should you wish to contact Metro about your Annual MCard, email your question via this form Alternatively, you can email West Yorkshire Combined Authority’s Sales Team at